Case studies

E-commerce platform

About project

FiximaPro has been invited to help the client create a platform for online store management with different templates and ability to manage store processes through the CRM system. We've carried out research, developed UX architecture, created intuitive UI design,prepared a comprehensive product development plan and released the MVP on time.

Terms
2010-2014
Team
7 members
Category
Web Development
Core tech
PHP (in-house framework), MySQL, JS (jQuery)
The project is under NDA, so all the demonstrated materials are as close as possible, but do not repeat the original.

Challenges

The main product idea was to develop and implement a network of online stores. It should give potential customers the ability to easily sell online, manage everything from one place, choose a professionally designed theme for their stores, and provide shipping and payment systems to their customers. Project tasks came directly from CRM managers, affiliate managers and support. Development of the project included a variety of directions.

Our solutions

Developing and implementing a network of online stores. The client could choose a template and structure for his store, get the store in the form of a zip archive, upload it to his domain/hosting. The store communicated 
with the system core via API.
Creating a general CRM system for 75+ Call Center Agents. The core of the system communicated with all other elements of the system.
Developing a supplier system 
to calculate the cost and time of delivery.
Creating the payment system. API connection of different payment methods for goods.

Outcomes & Deliverables

We completed and released the client environment version of the product on time. The system became a powerful solution for managing clients' own stores and employees, keeping track of load, keeping communication with customers, and organizing delivery. Digital solutions helped create flexible and practical online store network which includes catalogues, order management, supply chain management, online payment, post-sales and customer service, loyalty systems and other significant functions.

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